Returns and claims
Are you unhappy with your order? Or do you simply want to return something? No problem! You can return your order 14 days after you received the invoice. A return label is enclosed to your package. If you can't find it, just contact firstname.lastname@example.org for further assistance.
If you want to return your order within the first 14 days of delivery, proceed as follows:
1) Print out the following form, complete and enclose it in the package: click here
2) Then fill your information in the revocation form and send the filled out revocation form to email@example.com to receive a return shipment label.