Returns and claims
Are you unhappy with your order? Or do you simply want to return something? No problem! This is how it works: For return, defective or faulty products, please contact our Service Team by email at firstname.lastname@example.org.
If you want to return your order within the first 14 days of delivery, proceed as follows:
1) Print out the following form, complete and enclose it in the package: click here
2) Then fill your information in the revocation form and send the filled out revocation form to email@example.com to receive a return shipment label.
Please send the filled out revocation form to firstname.lastname@example.org and you will receive a return shipment label.