Shipping

How do I get my bag?

Fast. Once you checkout, verified orders ship within 24 hours.

Orders ship from our distribution center in Reno, NV. Our team of service professionals will ensure that your order is accurate and on time. We’ll follow up with an email after your package is out the door and send tracking info, making sure you get quick delivery and know when it’s hitting your doorstep. We offer free ground UPS shipping on orders over $200.00 shipping to a residence in the lower 48 states only, excludes Hawaii, Alaska, PO Box orders.

Ground UPS Orders placed before 12 p.m., Pacific Time, usually ship the same business day. Orders placed after 12 p.m., Pacific Time, will ship no later than the following business day.

  • Verified credit card orders shipped via Standard Ground typically arrive in just 3-5 business days.
  • All delivery times are measured in business days.
  • Standard delivery is not available on weekends.
  • Although a delay is rare, all orders are subject to a 24-hour delay to verify billing information with the credit card issuer. This hold may be necessary to protect you from credit card fraud and identity theft.
  • Orders shipping outside the Lower 48 States to Hawaii, Alaska, and Puerto Rico are exempt from free shipping and may take longer than the standard 3-5 business days.
  • Orders shipping to U.S. Military APO/FPO addresses, PO Boxes, and U.S. territories (Guam, Virgin Islands, etc.) are shipped by USPS (6-10 business days). These orders are exempt from free shipping do to special handling.
  • International APO/FPO destinations may require additional delivery time. NOTE: Boxes over 70 lb. each cannot be shipped to these locations.
  • We are not able to ship products to international locations outside of the Americas.

Need It Quicker?

Choose Next-Day, 2-Day, Express or Saturday Delivery Options.

Expedited Orders placed before 3 p.m., Pacific Time, ship the same business day. Orders placed after 3 p.m., Pacific Time, will ship no later than the following business day.

  • Expedited shipping rates are determined by weight and zone.
  • Next-Day and 2-Day Orders placed by 3 p.m. PST Monday-Friday ship the same day.
  • Saturday delivery is available for an additional fee plus the One-Day rate calculated on the weight of the order. The Saturday delivery option is limited to areas where UPS provides this service and excludes heavy items. In addition, orders for Saturday delivery must be placed by 12 p.m. Pacific Time on the preceding Friday. If you require Saturday delivery, please place your order by phone; call us at (888) 686-5221 and let us know how we can help you.

Sales Tax:

We collect sales tax for all California Shipments.

     

One more thing: if we fall short of your expectations, we will make it right. Just give us a call at (888) 686-5221 and let us know how we can help you.

Storefinder

Find stores nearby selling pinqponq!